Robert Barto kindly tested this for me (which is more than MSU IT did)
and reports that copy-paste works for him. So maybe it's just my
browser/OS. I was using Firefox 60.0.1 64-bit under Windows 7. Based
on Robert's success, I tried again with Internet Explorer 11 and
copy-paste worked this time. I'll keep working with MSU IT so they can
figure out what's going on with OWA & Firefox.
Thanks to all, that's why I turn to MSUNAG when MSU IT drags its heels.
On 2018-06-07 2:47 PM, David McFarlane wrote:
> Is anyone else having trouble setting up an auto reply in SpartanMail
> (aka Office 365, aka MS Exchange on-prem, aka Outlook Web App, aka OWA)
> for senders outside the organization?
> I got this to work just fine before Memorial Day, but today I have a
> weird problem. I just want to auto-reply the same message for senders
> inside & outside the organization. Naturally, I set up the inside
> reply, and then copied & pasted the inside reply to the outside reply
> box. But now, after I click "OK" and then re-enter the Auto Reply
> interface to check, the outside-reply box still has the original text
> instead of my pasted in text.
> I did a little further testing ... If I manually type changes in to the
> outside-reply, it accepts those, so this seems to be a problem with
> pasting. To be sure, copied text from the inside-reply and pasted that
> into a plain text editor. In the outside-reply, I manually added some
> blank lines in the middle. The I copied & pasted text from the plain
> text editor to the outside-reply, clicked OK, and went back to look at
> the results. The outside-reply had my manually entered blank lines, but
> none of my pasted in text.
> And yes, I could just retype my reply from the inside-reply to the
> outside-reply, but I should not have to do that.
> I called this in to MSU IT, but I am rather an outlier and I never know
> if those folks take me seriously, so I thought I would ask here.
> -- dkm