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Does the hard drive spin? If so it is likely the IO board that is failed/failing. If you can find an exact hard drive (firmware date and all) try swapping the board. This has proven successful for me in several instances. Timothy Good, MCSA, A+, Net+, Security+ IT Services - Messaging Michigan State University Office: 517.432.7314 [log in to unmask] -----Original Message----- From: STeve Andre' [mailto:[log in to unmask]] Sent: Thursday, August 13, 2015 4:29 PM To: [log in to unmask] Subject: Re: [MSUNAG] Data Recovery hard drives On 08/13/15 10:47, Lee Duynslager wrote: > My user has a single hard drive that we need to recover data from, but > the drive is not even recognized in bios or when placed in a dock that > uses either USB or esata as the interface to the computer. > > Does anybody have any good recommendations for local hard drive data > recovery companies that gave you good service? Any recommendations > for other than local? > > Thanks, > > > This might be worth trying: 1. try using the disk after a couple days of no activity. Sometimes, sometimes there are thermally intermittent connections which screw things up. Resting for a while has worked for me twice. 2. Put the disk in a freezer for about 15 minutes. You do not want to freeze it, but make it cold. That's worked for me at least 4 times. First though, find out what files/directories are the most important. You may not have much time with it. My so far best luck has been R-Studio. I think it once found stuff when regular OS's didn't see anything. --STeve Andre'