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Right, which is why I suggested thermal tweaking. Another thought that occurs to me is to see if another computer can recognize the disk. I had a failed disk on one of the older white Optiplex's, which came up, sortof, on a much newer Dell. Now, I don't know if physically handling the disk did something to it, or other other bios didn't something different. Yes, this is Advanced Grasping at Straws. ;-) --STeve Andre' On 08/13/15 16:37, Good, Timothy wrote: > That is all great, but if the drive is not recognized in the Bios, the software won't be at all helpful. > > Timothy Good, MCSA, A+, Net+, Security+ > IT Services - Messaging > Michigan State University > Office: 517.432.7314 > [log in to unmask] > > > -----Original Message----- > From: Bosman, Don [mailto:[log in to unmask]] > Sent: Thursday, August 13, 2015 4:36 PM > To: [log in to unmask] > Subject: Re: [MSUNAG] Data Recovery hard drives > > Another vote for R-Studio. It pulled up files on a disk that two, now out of business, local recovery firms couldn't. > I would try Recuva, first though. https://www.piriform.com/recuva/download > > Don Bosman > > -----Original Message----- > From: STeve Andre' [mailto:[log in to unmask]] > Sent: Thursday, August 13, 2015 4:29 PM > To: [log in to unmask] > Subject: Re: [MSUNAG] Data Recovery hard drives > > On 08/13/15 10:47, Lee Duynslager wrote: >> My user has a single hard drive that we need to recover data from, but >> the drive is not even recognized in bios or when placed in a dock that >> uses either USB or esata as the interface to the computer. >> >> Does anybody have any good recommendations for local hard drive data >> recovery companies that gave you good service? Any recommendations >> for other than local? >> >> Thanks, >> >> >> > This might be worth trying: > > 1. try using the disk after a couple days of no activity. Sometimes, sometimes there are thermally intermittent connections which screw things up. Resting for a while has worked for me twice. > > 2. Put the disk in a freezer for about 15 minutes. You do not want to freeze it, but make it cold. That's worked for me at least 4 times. > > First though, find out what files/directories are the most important. > You may > not have much time with it. > > My so far best luck has been R-Studio. I think it once found stuff when regular OS's didn't see anything. > > --STeve Andre'