It seems this is my week to avail myself of the collective knowledge of MSU via the NAG list. So, first thanks for all the helpful information everyone sent regarding my AD /DNS question. I truly appreciate the responses you all sent. Now, my next question. Is there a service that can provide transcription of voicemails and dump them in an email? One of my faculty is under the impression that this is a service offered by MSU, but I've never heard of it before. I can imagine it would be quite useful to someone who is hearing impaired, but I have no idea who might offer such a thing. Has anyone heard of a service like this offered on campus? John Resotko Assistant Director, Systems Administration and Support Michigan State University College of Law 648 N. Shaw Lane, Room 208 Law Building East Lansing, MI 48842-1300 email: [log in to unmask]<mailto:[log in to unmask]> phone: 517-432-6836 fax: 517-432-6861 web: http://www.law.msu.edu/ MSU IT Council , Law College representative and board member: https://tech.msu.edu/itcouncil/index.php