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OK, thanks everyone for your responses. In this case, the request is not for any form of disability, but more for convenience. The faculty person in question currently uses the voicemail-to-.wave file option. They simply wanted a way to be able to discretely read their voicemail (say, during a meeting) without having to resort to launching the .wav file or listening to the recorded message via the web interface. I've politely informed them that the old MSU Voicemail, which we are currently on, does not support this. Somehow, this person will have to suffer thru this setback. Again, the person making the inquiry is not in any way hearing impaired.... they just wanted to be able to read their transcribed voicemails in situations where it might be considered rude to pull out their phone and listen to the audio voicemail. Thanks again to everyone who responded, I appreciate your openness and willingness to share your expertise. John Resotko Assistant Director, Systems Administration and Support Michigan State University College of Law email: [log in to unmask] phone: 517-432-6836 -----Original Message----- From: David McFarlane [mailto:[log in to unmask]] Sent: Wednesday, March 11, 2015 2:20 PM To: [log in to unmask] Subject: Re: [MSUNAG] Off the wall question Ah, I thought this question sounded familiar. I searched the MSUNAG Archive for "transcribe" and got the following results from Oct 2014: http://list.msu.edu/cgi-bin/wa?S2=MSUNAG&D=0&T=0&q=transcribe&s=&f=&a=&b= . HTH, -- dkm David McFarlane wrote: > Does that translate voice/sound into text? I thought the original > question was about translating voice/sound into text. Did I miss > something? > > -- dkm > > > Lee Duynslager wrote: >> They don’t even need to email it a .wav. There is an interface >> where you can listen to your voice mails via a browser: >> >> https://cluster.messaging.telecom.pp.msu.edu/npm-pwg/loginForm.jsp >> >> This is part of the unified messaging system. >> >> Lee Lee Duynslager LD Information Technology Department of Plant, >> Soil and Microbial Sciences 578 Wilson Rd., Rm 207 Center for >> Integrated Plant Systems East Lansing, MI 48824 517-432-5296 >> >> From: "Doerr, Chris" <[log in to unmask] <mailto:[log in to unmask]>> >> Reply-To: "Doerr, Chris" <[log in to unmask] >> <mailto:[log in to unmask]>> Date: Wednesday, March 11, 2015 at 1:58 >> PM To: <[log in to unmask] <mailto:[log in to unmask]>> Subject: >> Re: [MSUNAG] Off the wall question >> >> I may have misspoke. Telecom has a service where they can email a >> .wav file of the voicemail. I missed the transcription part. I >> can’t say if they can provide that service. >> >> *Chris Doerr* >> Support Services >> Infrastructure Planning and Facilities Michigan State University >> Phone: 517.432.0225 | Fax: 517.353.5001 [log in to unmask] >> <mailto:[log in to unmask]>| ipf.msu.edu <http://www.ipf.msu.edu/> >> >> >> *From:* Doerr, Chris [mailto:[log in to unmask]] *Sent:* Wednesday, >> March 11, 2015 1:16 PM *To:* [log in to unmask] >> <mailto:[log in to unmask]> *Subject:* Re: [MSUNAG] Off the wall >> question >> >> I am sure Nick K. will chime in with this in a minute, but yes, the >> Telecom dept offers exactly that. I am pretty sure you start with a >> Service Request at the IPF web site. >> >> http://ipf.msu.edu/ >> >> *Chris Doerr* >> Support Services >> Infrastructure Planning and Facilities Michigan State University >> Phone: 517.432.0225 | Fax: 517.353.5001 >> [log in to unmask] <mailto:[log in to unmask]>| ipf.msu.edu >> <http://www.ipf.msu.edu/> >> >> *From:* Resotko, John [mailto:[log in to unmask]] *Sent:* Wednesday, >> March 11, 2015 1:07 PM *To:* [log in to unmask] >> <mailto:[log in to unmask]> *Subject:* [MSUNAG] Off the wall >> question >> >> It seems this is my week to avail myself of the collective knowledge >> of MSU via the NAG list. So, first thanks for all the helpful >> information everyone sent regarding my AD /DNS question. I truly >> appreciate the responses you all sent. Now, my next question. >> >> Is there a service that can provide transcription of voicemails and >> dump them in an email? One of my faculty is under the impression >> that this is a service offered by MSU, but I’ve never heard of it >> before. I can imagine it would be quite useful to someone who is >> hearing impaired, but I have no idea who might offer such a thing. >> Has anyone heard of a service like this offered on campus? >> >> John Resotko >> Assistant Director, Systems Administration and Support >> Michigan State University College of Law >> 648 N. Shaw Lane, Room 208 Law Building >> East Lansing, MI 48842-1300 >> email: [log in to unmask] <mailto:[log in to unmask]> >> phone: 517-432-6836 >> fax: 517-432-6861 >> web: http://www.law.msu.edu/ >> >> MSU IT Council , Law College representative and board member: >> https://tech.msu.edu/itcouncil/index.php