Hello everyone, I have a couple of questions for you all. 1. Do you have a formal desktop refresh policy for your college/unit, and if so what is it? 2. How many of you have Windows XP systems in your environment, how many (as a percentage), and what is your mitigation plan given Microsoft's decision to end support for Windows XP early next month? Thank you for your support. Jim Willson Director, Information Technology Services The Eli Broad College of Business Michigan State University 517-432-2184