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I would think that could be fairly easy to track down if you provide the destination email addresses and timeframe to the mail group.

Brad Fears
Information Technology Services
Phone: (517) 884-3083
Email: [log in to unmask]

From: John Resotko [mailto:[log in to unmask]]
Sent: Friday, August 30, 2013 9:15 AM
To: [log in to unmask]
Subject: [MSUNAG] @msu.edu email missing...?

This week, I've had reports from faculty that some students in their class say they aren't getting email from their professors at their email account of record @msu.edu .  In every case, the professor receives no bounce back messages from @msu.edu, but some, not all, of the students the email was sent to don't receive it.   In two cases, I've been able to verify that the student does not currently have email forwarding on inside their MSU email account, but they are only receiving some, but not all email, sent to them by professors and other departments in the college.  I'm currently investigating five reports of this affecting over a dozen students.

Our email is all on the CampusAd/Exchange system now, so I was wondering if anyone else has seen an issue like this, or has heard complaints from students?   Could the recent changes in the anti-spam processing to alleviate bottlenecks be causing legitimate messages to be accidentally dropped with no bounce?  It seems to be happening primarily for messages sent to larger numbers, for example, all the students in a given class, or a subset of students interested in an upcoming Career Services event, etc.

Anyone else seen this kind of issue this week?

John Resotko
Assistant Director, Systems Administration and Support
Michigan State University College of Law
648 N. Shaw Lane, Room 208 Law Building
East Lansing, MI 48842-1300

email: [log in to unmask]<mailto:[log in to unmask]>
phone: 517-432-6836
fax: 517-432-6861
web: http://www.law.msu.edu/