As another point, the Java 7 should be the 32-bit version, even on a
64-bit Windows 7 system, presumably because EBS needs to run IE9 in 32-bit
mode, and some
problems may be because the 64-bit Java doesn't mesh with
32-bit IE9 properly in all cases.  Uninstalling Java and installing the
32-bit version (of Java 7 revision 17 - not having to revert to some
earlier, less secure, version) fixed the problems one of our users was
having (thanks to Ehren Benson for figuring this out).

George J Perkins        
Biomedical Physical Sciences
567 Wilson Road, Room 1209B       Phone: 517-884-5467
East Lansing, MI  48824             FAX: 517-353-4500