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Gary,

What version of IE, and what OS?  I might try it out here myself.

Thanks,
-- dkm


At 11/20/2012 12:57 PM Tuesday, Gary Schrock wrote:
>Ok, I've got a faculty member here that's been having some issues on
>msu's web mail, although I suspect it's not really specific to that.
>Pretty new computer, and the settings in IE are as far as I can tell
>the default.
>
>Basically, she's getting bumped back to the login screen on
>mail.msu.edu pretty frequently (as in, far too frequently to be an
>inactivity timeout).  It's not completely consistent on how it
>happens, but often bringing up either the address book, or messing
>with an attachment to a new email will cause it to happen.  I was able
>to get it to fail pretty consistently (but still not every time) if I
>did a new message, put in a to address, go to the attachment section,
>browse for a file and select it, then hit the update button on the
>right.  I'd say about 7 or 8 times out of 10 that would bounce me back
>to the login screen (and it'll do it in my account too, not just
>hers).
>
>Once we even got a message saying that the system didn't trust that we
>were who we said we were.
>
>To me, obviously it seems like IE is losing some sort of session
>variable, but like I said, it looks like IE is running with default
>settings.  And it's kinda of weird to me that it only seems to fail
>about 7 or 8 times out of 10 when doing exactly the same thing.
>Haven't had a chance to try it with another browser since it's the
>only one she had installed, so I'll give that a try when I next get a
>chance.
>
>Just kind of odd to me.
>
>Gary