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Hopefully, I am writing this reasonably--a head cold has me at the moment-- I have a report from a user where the 'document viewer' in EBS does not work. This happened suddenly late last week. She says that when using it she gets a blue screen, and that's it. I'm pretty sure that this is in IE. Is this a common problem? Easy fixes? This is on a fully patched Win7 machine. Thanks all! You are undoubtedly smarter than I at the moment... --STeve Andre'