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Hang in there, Gary. I was in the same boat. My order was canceled without notice, then the model discontinued. New quote/order, then it was sent to Munising, then the re-order on that could not be sent due to accounting problems on their end. I'd really like a better option to order from HP/Acer. After the order arrived, it had a faulty Bluetooth module, which requires a motherboard replacement. Still corresponding for three weeks to receive the part (I'm not sending the whole machine back, it took 3 months to arrive). Shaun Leininger Department of Anthropology -----Original Message----- From: Gary Schrock [mailto:[log in to unmask]] Sent: Thursday, May 03, 2012 12:10 PM To: [log in to unmask] Subject: Re: [MSUNAG] Dell Central Team Mailbox and Dell Point Of Contact for Quotes And then you have to hope that it gets sent to the right place. I had two orders that were sent off to Hickory Corners instead of here. 2 months after we placed those orders we're still working on trying to get one of those. On Thu, May 3, 2012 at 12:05 PM, Al Puzzuoli <[log in to unmask]> wrote: > You’ve got to wonder what’s going on over there. It’s gotten to the > point where the hardest part about getting a quote is actually > figuring out how to contact them in the first place. Not exactly good > for business … > > --Al > > > > From: l duynslager [mailto:[log in to unmask]] > Sent: Thursday, May 03, 2012 11:23 AM > To: [log in to unmask] > Subject: [MSUNAG] FW: Dell Central Team Mailbox and Dell Point Of > Contact for Quotes > > > > According to Dell the Central Team Mailbox is not being utilized any > more and they request that you send requests for quotes to: > > > > Guy Youngblood > > Public Sales – Central Team > > [log in to unmask] > > Direct – 512-513-8919 > > Toll Free- 800-274-7799 x5138919 > > Fax- 512-283-4721 > > > > Hope this Helps, > > > > Lee D. > > > > > > Hi Lee, > > > > Here is the quote you needed. We have discontinued using the central > team box and I am now handling the MSU account. You can just start > sending things directly to me. > > > > > > > > Thanks, > > > > Guy Youngblood > > Public Sales – Central Team > > [log in to unmask] > > Direct – 512-513-8919 > > Toll Free- 800-274-7799 x5138919 > > Fax- 512-283-4721 > > > > > > Lee Duynslager LD > > Information Technology > > Department of Plant Pathology > > 578 Wilson Rd., > > Rm 207 Center for Integrated Plant Systems > > East Lansing, MI 48823-1311 > > 432-5296 > > > >