Hi all,

Basically, trying to figure out if something is misconfigured here. This is the deal: We are using Exchange 2010. Our machines are running Outlook 2010 in Cached Exchange Mode. If we take a laptop and completely disconnect it from the internet, we are able to read cached copies of email messages, and queue new messages for later sending. We can view calendar entries and contacts; However, we can’t create or update calendar entries or contacts. Attempting to do so results in the.  “Outlook must be online to complete this action” message. I could swear this used to work at some point; but over the past year, we’ve upgraded from Exchange 2003 to 2010, and from Office 2003 to 2010. If at some point during that time I did something to break it, I’m not even sure how to begin troubleshooting it now.

Thanks for any thoughts,

Al Puzzuoli

Michigan State University

Information Technologist                                       http://www.rcpd.msu.edu

Resource Center for Persons with Disabilities  517-884-1915 120 Bessey Hall East Lansing, MI  48824-1033