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<editorial>
Hmm, so could this whole episode be taken as a cautionary tale about 
organizations relying on free cloud services from third parties not 
under their control and with no contractual obligations?  For 
instance, despite its shortcomings, I, for one, am glad that MSU 
still runs its own e-mail service.
</editorial>

-- dkm


At 7/21/2011 12:10 PM Thursday, Gary Schrock wrote:
>On 7/21/2011 12:00 PM, Leo Sell wrote:
>>On 7/21/11 11:26 AM, Gary Schrock wrote:
>>>On 7/21/2011 10:34 AM, Carl Bussema III wrote:
>>>>It also means you can't use your @msu.edu <http://msu.edu> address as
>>>>the "backup address" which you can use to regain access to your
>>>>@gmail.com <http://gmail.com> (or other Google address) account.
>>>
>>>Ok, this is the thing that I was wondering about specifically. Leo,
>>>can you chip in and confirm that this statement is correct? Because
>>>I'm guessing that this particular situation is probably pretty common
>>>(after all, I'm guessing a fair number of people, especially
>>>professors, used their msu email address as their backup email address
>>>for their gmail account, and some of these people may not *have*
>>>another email address to use to change it to, so I can see this being
>>>something of an issue).
>>
>>I THINK it's OK to use [log in to unmask] as a secondary / backup email
>>address on Google accounts. I don't believe that's an issue at all. The
>>PRIMARY (sign-in) cannot be [log in to unmask] without creating a conflicting
>>account.
>
>Whelp, apparently it does cause an issue.  I just got a report back 
>from one of my users about this.  She got the following message when 
>she logged in:
>
>This account has an alternate email address, (removed). This address 
>is no longer available because an organization has reserved this 
>msu.edu email address.
>
>You are now signed in with your primary address. Except for the 
>removal of the alternate email address, nothing has changed.
>
>---
>
>Sounds like it shouldn't be a big issue, but apparently it's also 
>caused some calendar sharing problems for her, not sure exactly what 
>yet, I need to look into it.  So this has definitely become more of 
>a pain in the neck as a result.  (Have to admit, I don't really 
>understand why this should be an issue with google, doesn't make 
>sense to me that you can't use a google apps address as your backup 
>email address in an account.  That's just poor planning on google's part.)
>
>Thanks for the explanation for the short notice though Leo.
>
>Gary
>
>>>>
>>>
>>>I thought I remembered seeing something about a setting you can turn
>>>on to have two google accounts open in different windows of the same
>>>browser? Can't remember it off the top of my head. I have to admit, I
>>>generally resort to two different browsers most of the time I need to
>>>do this.
>>
>>https://www.google.com/accounts/MultipleSessions
>>not a publicized or particularly recommended approach - but available.
>>
>>I personally would encourage people to use separate browsers....
>>
>>/L
>>
>>>Gary