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Try using the old format MAU-CUC code on their web form. The form takes the new format account number but not MAU-CUC. The person working with the SSL certs now is Timo Vasquez, [log in to unmask].

Gene

on 6/2/2011 2:21 PM Troy Murray said the following:
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Anyone out there know the contact for the AIS SSL certificate system?  I've been trying to purchase two certificates but run into an ASP error each time.  After two calls to the AIS helpdesk + 24 hours = no response, no fix, nothing, nada.


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Troy Murray
Michigan State University
College of Medicine
B228 Life Science
P: 517-432-3545
F: 517-353-5436
RedHat 5 Certified Technician (RHCT)
RedHat 5 Certified Systems Administrator (RHCSA)

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Gene Willacker
RHS Information Services Security Administrator
Michigan State University
100 University Housing Building
East Lansing, MI 48824-1231
517-353-1694, FAX: 517-884-0248