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It's not that they can't use EBS if they upgrade, they just have to use compatibility mode (withIE). It's really not that difficult to use compatibility mode. Yes, you have to show your users how to do it, but I've had no problem in my office.

On Jun 24, 2011, at 4:40 AM, Kim Geiger wrote:

>>>> On 6/23/2011 at 3:29 PM, Troy Murray <[log in to unmask]> wrote:
> 
>> I agree with you about the lack of support for newer browsers, the 
>> Angel/Blackboard system has the same limitation.
> 
> I was just grumbling about this this morning.  Yes, it's true that I don't understand the nature of the problem behind the scenes, but if I encountered it at Amazon or elsewhere, they'd lose a sale rather than get my sympathy.  
> 
> It's kind of, well, unacceptable, actually, and it's turning into a real support hassle for me as my users, despite my admonitions, click on the upgrade button and then can't use EBS.
> 
> -- 
> Kim Geiger
> Information Technologist
> Broadcasting Services
> Michigan State University
> 517-432-3120 x 429