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On 8/19/2010 12:57 PM, John Valenti wrote: > hi, > One of our staff just called to say that professor's emails were ending up in Trash folder (marked as spam). > We logged into the web interface and found the block lists under MSU Prefs. I'm looking at my list and seeing several senders that shouldn't be there, such as *@linkedin.com and a few individuals. > I'm pretty sure I would have never marked LinkedIn as spam. And on her account, there were two lines for a few faculty, the first one was accept, the second reject. > > I'm just curious how these block lists were constructed, and if all of our faculty/staff should perhaps go in and check them? > > I rarely use the web interface to email. > thanks > > I actually sent in a question to ATS about this earlier this week (no response so far) about this very issue. I had a faculty member who reported that they were no longer getting email from certain people. After doing some checking, it turned out there were about 18 addresses in the blocked email list on mail.msu.edu for them. This person almost never uses the web interface (they use an iphone and outlook, and specifically said the web interface is just too slow if you have more than a few emails), and could not recall ever doing this themselves (and I'm not entirely sure they would have known a) that they could and b) where to do it). But now that someone else has apparently run into this, I wonder even more if there's something that can generate these blocks. I couldn't find any way that you could easily accidentally do it myself. Gary