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I found this paragraph from the article rather oddly worded:

One of the components of the Internet connection on your computer is a
> built-in set of instructions called TCP/IP. TCP/IP can sometimes become
> damaged or corrupted. If you cannot connect to the Internet and you have
> tried all other methods to resolve the problem, TCP/IP might be causing it.


Steve, did that work?  I also wondered if you or the user simply tried
System Restore to go back to a known working time.

/rich

(PS, Steve, are you a fan of NCIS?  You sounded like Agent Gibbs demanding
that a solution be found in an arbitrarily short period of time.  :-)   )

On Thu, Jun 17, 2010 at 12:20 PM, Al Puzzuoli <[log in to unmask]> wrote:

> Have you tried resetting the Stack? I think this applies to XP as well
> as later versions of windows. See the following article:
> http://support.microsoft.com/kb/299357
>
> --Al
>
> -----Original Message-----
> From: STeve Andre' [mailto:[log in to unmask]]
> Sent: Thursday, June 17, 2010 11:45 AM
> To: [log in to unmask]
> Subject: [MSUNAG] Sigh... A new Windows XP problem
>
>   So I have a user who said his networking was blitzed on his T500
> Thinkpad running XP.  After having him rip out the network drivers and
> having Windows reinstall things, the IP stack is working, except for
> DNS.  DNS does not work.  The DHCP data is correct, and in fact I've
> used a static address for DNS, but it doesn't work.  This problem ocurrs
> for both the wireless card and ethernet card, so its not in the drivers
> but in the stack or just above it and I can't figure out a way to fix
> this.  Googling for it reveals many people who can't seem to enter IP
> addressed correctly, but not my problem.  This is the first time I have
> ever seen part of the stack blitzed like this.
> A ipconfig /all says that there was a registry probllem reading tcpip,
> so  I'm pretty sure there is deep trouble here.
>
>   I'm making a backup now of the machine so I can rebuild it.
> If anyone can come up with interesting ideas when thats done, I wouldn't
> have to rebuild.
>
>   You have two hours.        ;-)
>
>                   T H A N K S  for any ideas.
>
> --STeve Andre'
>