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Thanks all for the constructive input, all very valuable. I ended up suggesting he get a quote from a couple local vendors and the couple which were posted in response here. I did a pretty thorough inspection of the drive and board, however, it is a case where the drive spins up and makes noise, just not the good kind of noise. Also, not the click-of-death exactly, just some problem with the heads, motor, or something. So, I'm doubtful at this time of board issues, and sry to mislead. Still, it never translates to a semi-readable device so all of the software options are a no-go. If quotes aren't within reason and he's ready for dire efforts I volunteered to do more of the mechanical inspections involving taking the case apart, breaking seals and voiding warrenties. I thought I'd leave it one step short of 'more-damanged' while he priced out external recovery options. So, I'll keep all this aside, and think it was great info in general for really recovering a drive that is beyond software-readable. FYI, I have used this site in the past, and again today as a neat resource: http://www.datacent.com/hard_drive_sounds.php I've actually matched failing drives to specific sounds on occasion leaving me much more sure of exactly what the problem is. Even otherwise it can give a pretty good guess. Thought I'd share it as info. - Joe On Tue, 2010-05-18 at 18:40 +0000, Peter Cole wrote: > I sent a drive in to Gillware (http://www.gillware.com/) a while back and was pretty happy with the results. With the academic discount, it cost a little over $600 out the door, as I recall. > > > On May 18, 2010, at 12:23 PM, Joseph M. Deming wrote: > > > Are there any hard drive restoration services on campus. The > > down-and-dirty kind involving clean-rooms and actual dismantling of > > hardware? I suspect not, heck of a delicate and technical service, but > > I am about to recommend something to a user who forgot to do their > > backup, and I'm afraid he's not going to like the costs involved. Any > > suggestions, on-campus or good experiences elsewhere are welcome. > > > > To be clear, this involves hardware that will not spin up. > > > > I feel this has been asked before, but I searched the archive and failed > > to find anything... sry =( Found 'Data Recovery Service' from 11/08 and > > entertaining discussion on Freezing, Dropping and Hitting hard drive > > with mallet, but no useful names or places of businesses still in > > operation. > > > > - Joe >