Just wanted to offer thanks to everyone who helped out with suggestions on this one, and a special thanks to Mel Micke, who came over here and joined in the fun of slogging through the troubleshooting process. The upshot of the matter, as is so often the case, is that in the heat of battle it's often easy to get caught up in one aspect of an issue and overlook a simple solution. We spent a lot of time trying to figure out why the machine would no longer join the domain, and eventually gave up on that piece of the puzzle. I was all ready to start investigating complicated processes by which to recover the CSC, and thanks by the way, to everyone who sent suggestions for accomplishing that. But then, we decided, "Oh. Hey! Why not unplug the machine from the network, roll it back to a point at which it thought it was still on the domain and let the user login?" That solution worked perfectly. While the machine was offline, the user was able to login with cached credentials and back up all his documents. I then dropped a new image onto the machine, one which had no qualms about being on a domain. And we all lived happily ever after, or something. Thanks again to everyone who helped out. Al Puzzuoli Michigan State University Information Technologist http://www.rcpd.msu.edu <http://www.rcpd.msu.edu/> Resource Center for Persons with Disabilities 120 Bessey Hall East Lansing, MI 48824-1033 517-884-1915