Ok. Does anyone have any specific contact over at
ACD.Net for discussing the lack of stability that we are getting at our off
campus location? We have had the WORST uptime with them, and I’m
about 3 minutes from calling them to come get their DSL modem and shoving
it…. Well…. You get my point.
I know they’re using the service that connects them
directly to MSU. The issue is with ACD, not with MSU, I can confirm
that. Is this something I should be contacting ACD for directly? Or
is there an on campus contact, such as ATS?
This is just driving us crazy. We’ve had more
down time in the last month than we have stable working time.
Thanks for anyone’s information. I’m not
really looking forward to calling their tech support number and just getting
someone blindly.
-dak
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- dak aldrich
- network admin
- college of music, msu
- http://comit.music.msu.edu
- 517.432.5045