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Michael, >That said, I believe that we should use commercial programs for the Web UI. MSU does not have the resources needed to create a modern web mail UI. If we do, is it really cheaper to provide this as a custom program rather than using a commercial program. If no to either count, then we should use said commercial program. Horde is largely an off-the-shelf package, and it's my understanding there's very little 'custom' besides the MSU Prefs, which could be improved. I believe that it'd be difficult to implement and maintain a system capable of handling ~1.5 million messages and several thousand webmail logins per day with less than the resources currently dedicated to MSU Mail (two sysadmins and one programmer for both webmail and the server infrastructure,) whether you used commercial or open-source software. I don't particularly *like* Horde, but I think that it's adequate given the goals and constraints that the University has identified. -Andy