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I have a new copy of WP Office X4, bought from the computer store. It seems that the printed code on the CD sleeve is *wrong*. I've even tried switching letters and numbers for things which might be confusing (S for 3, etc) with no luck. I am quite sure I'm typing the right code. Corel doesn't offer a phone # for general questions unless I fork over $15. Not likely. Of course I'm setting up a laptop as I write this, with its owner waiting for me to finish right now. *sigh* --STeve Andre'