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Chris, I took a look at the OpsManger. Seems to be nice. Did you guys pay the prices listed in the website? do they have academic prices? Harper, Chris wrote: > Troy, we are using two tools from AdventNet (www.adventnet.com) to do this. ServiceDesk for help desk and asset management, and OpsManager for business views of up time, downtime, SNMP monitoring, etc. > > Christopher M. Harper > MANAGER OF INFORMATION TECHNOLOGY > University Relations, Michigan State University > 401 Olds Hall, East Lansing, MI 48824-1047 > Email: [log in to unmask] / Direct: (517) 355-9980 > Web: http://ur.msu.edu / Cell: (517) 290-5496 > > > > -----Original Message----- > From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Troy Murray > Sent: Wednesday, August 26, 2009 11:13 AM > To: [log in to unmask] > Subject: [MSUNAG] Infrastructure Management Tool > > I'm being asked to look for some type of "infrastructure management" (for > lack of a better term) like tool. The purpose of the tool would be to > record things like software licenses and serial numbers / product keys, have > a calendar of maintenance cycles for systems and record downtime for each. > > I'm curious if anyone is using a tool that provides those functions and > more. > > Thanks, > > -- Oscar Castaneda Michigan State University