I conceived of Service Alerts about 5 years ago as a way to alert customers of outages. The concept was to RSS that info into
computing.msu.edu.
What you see on
Servicestatus.msu.edu is not a Service Alert; it is emergency maintenance. Emergency maintenance was conceived as notice that a particular service was down for a while. A systemic failure that takes a dozen core services down was always considered a Service Alert.
The whole point was a way to get info out to 50,000 people, not 200 sysadmins who follow details.
Attached is a screen shot of the current
computing.msu.edu. A student trying to find out why grades aren't online sees nothing.
/rich
On Wed, May 13, 2009 at 12:13 PM, ******* wrote:
