The thread continues because ATS sent a message to thousands of people that announced that each of them was in a class to which many did not belong. Chris Wolf has already suggested alternative phrasing that would have mitigated, if not eliminated, the confusion.
Frankly, your responses come off as overly defensive, if not petulant. If it's damn near impossible for you to determine who falls into the class of those who should be warned, then work to craft a message that does not cause people to worry who need not worry.
/rich
On Thu, Apr 23, 2009 at 8:16 PM, Brian Martinez
<[log in to unmask]> wrote:
*sigh*
For the life of me, I cannot figure out why this thread is still going on. I have clearly explained the issue(s). It is what it is. Period.
I cannot even begin to explain why it is not easy to have our mainframe (guffaw) sort through 9000+ files. I'd say it would be easier to explain in person, but that isn't even true. Its almost more of "you'd have to manage this exact service, in this exact state" to understand.
However, it may have something to do with dreaming up 9000 unique cases to match and/or the amount of time in a day. In fact why I'm even responding to this while picking up my sister-in-law from CMU is beyond me too.
Can we be done with this now? Thank you.
./brm
Sent from my iPod
On Apr 23, 2009, at 7:06 PM, John Valenti <[log in to unmask]> wrote:
Brian,
(1) don't we have these little electronic gizmos (called "mainframes", err, "PCs") that are very good at cycling thru 9000 computer files?
(2) couldn't they be programmed to look for a blank mailfilter and not send the message to that person, without impacting our AUP. Sort of like our spam and virus filters look at every bit of data flowing thru the system?
It seems like the message has made much more work for lots of little groups (dept IT people, help desk, smart users).
-John
On Apr 23, 2009, at 10:22 AM, Brian Martinez wrote:
.... We cannot open up ever single .mailfilter file for two reasons. First and foremost, because of the AUP, but also because it would be too daunting of a task. There are over 9,000 mailfilters in place and there are five of us working here right now.