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Stefan, The short answer is "depends," the accepted list/filters does not affect the SPAM messages that are in the SPAM folder marked as SPAM, but the accepted list/filters does affect messages marked as SPAM that are in the Inbox. Currently, there are two types of filtering going on, server side filtering and client side filtering. The server side filtering was supposed to go away back in December 2008, but was delayed until May 2009 because of all the problems with people using forwarding with this method. We are running into problems with the way SPAM is being handled with both of these filters running at the same time. Currently, if a user has the server side filtering set up to "Move SPAM to SPAM folder", then the client side filtering doesn't work because it only filters on your Inbox. In most cases, this isn't a big deal until you want to specifically make certain some users never get moved to the SPAM folder. The problem is, if the server side filter (which acts first) sees a message as SPAM and it's supposed to move it to the SPAM folder, that's what it will do. Now, when the webmail system sorts through your Inbox, the message you want to "Accept" (rather than put into your SPAM folder), the message isn't there, it's already been moved to your SPAM folder. The "Accepted List" in this case is useless. What we suggest is that you change your server side handling (see https://old.mail.msu.edu in the Malmail preferences) and change the way SPAM is handled. Either do nothing or mark the subject with "***SPAM***". In the webmail system, you can create a filter to handle the SPAM in your Inbox and move it to your SPAM folder based on "X-Spam-Score:" or "X-Spam-Level:". Note: It is preferred you use "X-Spam-Score:" or "X-Spam-Level:" instead of scanning for "***SPAM***" in the subject. See http://techbase.msu.edu/article.asp?id=11172 for more information on the new webmail filters. I hope this answers your question. Quoting "Stefan Ozminski" <[log in to unmask]>: > MSUNAG, > > The new MSU mail system has an Accepted List of addresses at the top > of the Filters dialog in the web interface. I was not able to find > documentation on the Accepted List in the ATS Help Desk > documentation. I searched under "accept list", "accepted list", and > "whitelist addresses", which are all titles used in the Filters menu > related to the Accepted List. According to the documentation, > filters are not applied until the user logs into the web interface. > Does anyone know if the Accepted List affects SPAM processing like > in the old system, which is done whether or not the user logs into > the web > interface? > > -Stefan -- Joe Besko Phone: 517.432.5335 Systems Programmer Fax: 517.353.9847 Michigan State University E-mail: jbesko(a)msu.edu 313 Computer Center East Lansing, MI 48824-1042