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I have two accounts as well. The second was created when I placed an order for a different unit using their U account to pay the bill. Typically - in sales systems - desk people, clerks, sales people, etc. can't alter accounts. The built in audit trail system won't let them. It takes a user with system access to make changes to accounts. While that can be a manager, it might not be. The people to direct a change request to would probably be Assistant Director Debbie Powell [log in to unmask] Manager Ron Rivard [log in to unmask] If Debbie or Ron can't fix the double account problem it probably can't be fixed. Don Bosman -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Cheryl Akers Sent: Wednesday, November 12, 2008 10:45 AM To: [log in to unmask] Subject: Re: [MSUNAG] C Store makeover Same with me except I've only been trying for 6 months! Oh, and PS. the old phone number is typed in wrong too! At 10:39 AM 11/12/2008 -0500, you wrote: >Don't bet on it, I've asked them twice to change it, they've told me twice >that it's been changed and it still shows the incorrect information every >time I login. I've just given up on it. > >-t > > > >On Nov 12, 2008, at 10:38 AM, Kramer, Jack wrote: > >>I'm pretty sure they keep that stuff in a private database - if you call >>them they can probably get it changed for you. >>---- >>Jack Kramer >>Computer Systems Specialist >>University Relations, Michigan State University >>517-884-1231 >> >> >> >>From: Ehren Benson <<[log in to unmask]>[log in to unmask]> >>Reply-To: Ehren Benson <<[log in to unmask]>[log in to unmask]> >>Date: Wed, 12 Nov 2008 10:36:50 -0500 >>To: <<[log in to unmask]>[log in to unmask]> >>Subject: Re: [MSUNAG] C Store makeover >> >>Geez, it was just a comment didn't think I would get 15 replies to the >>same effect :) Unix people are so sensitive :) :) just kidding! >> >>Let the flaming begin... :) Its ok, ive got thick skin. >> >>Really though I was just making a lose comment on the fact that the >>images were of apple stuff instead of something that either doesn't >>represent any products they sell or something that represents many. Its >>not the MSU Apple store, it's the MSU Computer Store.... >> >>Overall the site is definitely much improved. Nice work. Now how about >>doing something with the online ordering site that EVERY time I log in to >>order something still displays my doom room phone number from 5 years ago >>in Holmes hall, no matter how many times I change it.... >> >>Ehren J. Benson, MCSE >>Windows Systems Administrator >> >><[log in to unmask]>[log in to unmask] >>517-884-5469 >> >> >>-----Original Message----- >>From: MSU Network Administrators Group >>[<mailto:[log in to unmask]>mailto:[log in to unmask]] On Behalf Of Ed >>Symanzik >>Sent: Tuesday, November 11, 2008 7:29 AM >>To: <[log in to unmask]>[log in to unmask] >>Subject: Re: [MSUNAG] C Store makeover >> >>On Mon, 2008-11-10 at 16:23 -0500, Ehren Benson wrote: >> > Very Mac Centric....as usual. >> >>1. How would this be a bad thing? >> >>2. In what way? >> Because there is a picture of a Mac on the front page? They wanted >> the page to look classy. >> Because Apple is listed before Dell/Microsoft? Alphabetical order. >> >>3. The front page has a Windows logo, not an Apple logo. >> >>-- >>Ed Symanzik >>Unix Zealot > >-- >Troy Murray >Systems/Database Administrator >Michigan State University >Biomedical Research Informatics Core (BRIC) >100 Conrad Hall >East Lansing, MI 48824 >Phone: 517-432-4248 >Fax: 517-353-9420 >E-mail: <mailto:[log in to unmask]>[log in to unmask] >AOL IM: troymurray72 Cheryl Cheryl Akers, MS, CNA - [log in to unmask] Microcomputer Support - Microbiology and Molecular Genetics 2228C Biomedical Physical Sciences Michigan State University East Lansing, MI 48824 517-884-5298 "I try to take one day at a time, but sometimes, several days attack me at once." Jennifer Unlimited