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I've had good luck making an image of a damaged or repartioned drive to another drive install it in my desktop and then running getdataback for NTFS from runtime software. http://www.runtime.org/data-recovery-software.htm There's a free version you can try to see what it can find and preview the data. Then buy the software after you test it if you like it. I bought that software for $79 and get free updates for life. It has saved my customers bacon on at least eight occasions. As long as the drive is reconizable by the bios and not totally crashed you can likely get data off of it. LD -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of John Gorentz Sent: Thursday, November 06, 2008 10:13 AM To: [log in to unmask] Subject: [MSUNAG] Data recovery service Has anyone used Data Recovery Service (517-351-2371, on Grand River Avenue) lately? We've used them a couple of times over the past several years, and now would like to get in touch with them again. But we're having trouble making a call to that number, as well as to at least one other phone number with a 517-351... . (We're near Kalamazoo-Battle Creek, in the 269 area.) We don't get a message saying the number has been disconnected, just that the call cannot be completed. This has been going on since late yesterday. Our Nextel phones give the same result. The so-called "information services" are not providing us with any information. So we don't know if there is some sort of phone problem, or if Data Recovery Services not only went out of existence but obliterated the usual trail of information, or what. The problem with the disk is that IBM's rescue and recovery deleted the partitions when we just thought it was supposed to write to one of them. One of those partitions contained what we thought was a good disk image backup of the files on the disk. We think that disk image is the only thing that would have any chance of being useful to us. We're not sure if there are data recovery techniques that can deal with that situation, but wanted to ask Data Recovery Services (or some such people) what they think. It's not something that would be worth thousands of dollars to do, but it might be worth a few hundred. John Gorentz Computer Services Manager W.K. Kellogg Biological Station