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Now, I see the value of http://tinyurl.com/5yzvs5 and http://tinyurl.com/57eb9a Michael Loomis Network Security, ATS -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Michael Loomis Sent: Thursday, May 29, 2008 5:12 PM To: [log in to unmask] Subject: Re: [MSUNAG] Dell found guilty of fraud and false advertising This thread, and your mention of AT&T, made me think of this article I came across yesterday. http://articles.moneycentral.msn.com/SmartSpending/ConsumerActionGuide/TheCu stomerServiceHallOfShame.aspx At the bottom of the text is a link to the full list where you can see how Dell did (cliffhanger). http://articles.moneycentral.msn.com/SmartSpending/ConsumerActionGuide/HowCo mpaniesWereRanked.aspx MSN Money even offered up stats on how well "MSN" and "Microsoft" did. Michael Loomis Network Security, ATS