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At 02:48 PM 4/23/2008, Stephan Andre' wrote:
>   I have a Dell in a lecturn, which can be displayed on an overhead
>projector.
>
>   My problem is folks often don't know how to use it, and wind
>up twiddling with things, messing the config of the machine up
>such that others can't use it to project onto the screen.
>
>   Now, part of the problem may well be hardware.  It's an older
>Dell with an early ATI dual-head video card and I'm fairly sure 
>that it looses its little mind from time to time, and shuts the
>2nd head off, making for a merry time getting it back again.
>
>   So,  in the  case of a machine thats physically out there,
>what things do you do to make it "just work" for people?

For loaner notebooks, we first take disk images so we can restore the system to a known, good configuration if things get too messed up.  

Actually, we try to not let them be used from privileged accounts, but sometimes that isn't practical.   But we can give some ground on that issue if we have the disk images to restore. 

John Gorentz
W.K. Kellogg Biological Station