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Did you in fact try uninstalling it, rebooting and another install? A friend found that did the trick on several botched installs when he used Vista. For what its worth, I got this version of Abobe to install on the home premium edition, though it balked at the first try. --STeve Andre' On Monday 04 February 2008 13:45:37 John Resotko wrote: > It fails, because Adobe Distiller, which handles the conversion, tries > to "print" the document to the Acrobat Printer driver, which is not > installed. It was one of the first thing we tried. > > /John R. > > >>> "Vasquez, Timo" <[log in to unmask]> 2/4/2008 1:36 PM >>> > > I have not seen that happen on the two installs I have done with Vista > Ultimate and Adobe 7.0 pro. However I am hoping you can find the > adobe > icon under the programs menu and right click on it and select run as > administrator. > > Leave that minimized then have him open word and try to make a pdf. I > am curious as to the outcome of that test. > > > Please. > > Timo > > Timo Vasquez- D.S.S. Team Member > > Michigan State University > > Administrative Information Services > > [log in to unmask] > > 517-353-4420 ext 249 > > -----Original Message----- > From: MSU Network Administrators Group [mailto:[log in to unmask]] On > Behalf Of John Resotko > Sent: Monday, February 04, 2008 1:21 PM > To: [log in to unmask] > Subject: [MSUNAG] Adobe 8 Pro and Win Vista issue > > Has anyone out there run across this particular problem? > > I have a user with Windows Vista, fully patched, and he tried to > install Acrobat 8 Pro on the computer. Everything says it installs > correctly under the Complete Install option. However, in actuality, > the > Adobe Printer doesn't show up under the list of available printers, > and > doesn't appear to be installed correctly. Since Adobe Distiller uses > that printer to "print" PDF files when you convert from other formats > to > PDF, this generally means you can't convert Word or WordPerfect files > to > PDF. > > Adobe support forums aren't much help. Several acknowledge that this > is a "known problem", but no one has a clear solution other than > uninstall, reinstall, and hope it works the next time. > > Has anyone had this or a similar problem, and how did you resolve it? > Any additional information or suggestions would be greatly > appreciated. > > > > John A. Resotko > Head of Systems Administration > Michigan State University College of Law > 208 Law College Building > East Lansing, MI 48824-1300 > email: [log in to unmask] > Phone: 517-432-6836 > Fax: 517-432-6861 > > Current Chairperson of the > MSU Network Communications Community