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Has anyone out there run across this particular problem? I have a user with Windows Vista, fully patched, and he tried to install Acrobat 8 Pro on the computer. Everything says it installs correctly under the Complete Install option. However, in actuality, the Adobe Printer doesn't show up under the list of available printers, and doesn't appear to be installed correctly. Since Adobe Distiller uses that printer to "print" PDF files when you convert from other formats to PDF, this generally means you can't convert Word or WordPerfect files to PDF. Adobe support forums aren't much help. Several acknowledge that this is a "known problem", but no one has a clear solution other than uninstall, reinstall, and hope it works the next time. Has anyone had this or a similar problem, and how did you resolve it? Any additional information or suggestions would be greatly appreciated. John A. Resotko Head of Systems Administration Michigan State University College of Law 208 Law College Building East Lansing, MI 48824-1300 email: [log in to unmask] Phone: 517-432-6836 Fax: 517-432-6861 Current Chairperson of the MSU Network Communications Community