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Count me in ;) I think that both a forums site and Wiki would be great ideas. The forums would facilitate group conversations specific to subject area (and could be moderated by community experts in their subject area), and would also serve as the "campus IT people" directory that several people were interested in at the IT Exchange. Wiki, on the other hand, would be great for documentation. I think that the ACNS Techbase is great (wonderful changes in the last few years) but something more community driven would be beneficial as well. -Tony ----------------------------- Jon, Maybe you can I could start an ex-EDS employee support group there! :) -- Troy Murray Informatics Specialist Michigan State University Biomedical Research & Informatics Center (BRIC) 100 Conrad Hall East Lansing, MI 48824 Phone: 517-432-4248 Fax: 517-353-9420 E-mail: [log in to unmask] -----Original Message----- From: MSU Network Administrators Group on behalf of Jon Galbreath Sent: Mon 10/15/2007 12:48 PM To: [log in to unmask] Subject: Re: [MSUNAG] IT Collaboration Tools I like the idea of a wiki or forum, possibly SharePoint now that it's matured dramatically. Essentially the creation of a central knowledgebase for all of the MSU IT staff to contribute to and enhance as issues arise. Yes, I come from a corporate background, but a good KB can be an invaluable tool. Anything that allows the exchange of questions/answers, code, tools, etc. to allow for better management of resources just makes sense for a enterprise this large and spread out. From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Troy Murray Sent: Monday, October 15, 2007 12:42 PM To: [log in to unmask] Subject: [MSUNAG] IT Collaboration Tools At the meeting on Friday the question was brought up as to what type of tools would be the most effective for communication with other MSU IT staff in sharing ideas, solutions, and finding individuals with specialized skills or experience in a certain area. Some of the tools suggested were blogs, wiki, SharePoint, forums and a central list of individuals and their expertise. To me I like the idea of a MSU IT forum the best, although other tools could be used in conjunction. The list of different topics that was shown to us during the IT Exchange could easily be broken down into sub-forum areas for specific topics. Just as a rough example: Systems -Windows |-Vista -Linux -Mac Programming - Languages |-C++ |-C# - Scripts |-Perl For me, it would be most useful is each of these "areas" could provide an RSS feed, so I could subscribe to the "Perl" one, for example, and see all of the posts come through my RSS reader. With questions and responses all in one place it would serve as a fantastic knowledge base for searching for solutions to problems that have already been solved by someone else but are new to me. If there was some type of "point" system for when a correct answer is given by someone they are awarded a point. This would allow us to see, in a certain area, who might be the best persons to ask. What tools do you think would be good and why? -- Troy Murray Informatics Specialist Michigan State University Biomedical Research & Informatics Center (BRIC) 100 Conrad Hall East Lansing, MI 48824 Phone: 517-432-4248 Fax: 517-353-9420 E-mail: [log in to unmask]