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I had two GX 270 system boards replaced under the warranty extension this past spring. The bad system board took out the memory and power supply in one case, and the memory and CPU in the other. In both cases, Dell replaced all parts at no charge. Both systems were no longer covered by warranty. However, I was aware of the problem -- a third system board had failed the previous fall in a GX 270 that was still under warranty. When the symptoms in these other 2 were similar, I called Dell. It never hurts to ask. The worst that they can say is no. ~ Esther Esther V. V. Reed MSU Graduate School East Lansing, MI 48824 email: [log in to unmask] phone: 517/353-3371 -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Michael S. Surato Sent: Thursday, September 27, 2007 12:23 PM To: [log in to unmask] Subject: Re: [MSUNAG] Solder / Desolder tools The first extension was until Jan. 1, 2007, then July 1, 2007, and now to Jan. 30, 2008. But this is just the motherboard, not other components (i.e. the power supplies that fail just as regularly). So, as I hinted at in my first message, the motherboards have had their coverage extended to the current time. I doubt that they will extend them again as the computers will then have been in service almost 5 years, but I have been wrong before. +-------------------------------------------+ | Michael Surato | | College of Arts and Letters | | Michigan State University | | 320 Linton Hall | | East Lansing, MI 48824 | | Voice: (517) 353-0778 Fax: (517) 355-0159 | +-------------------------------------------+ -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Stephan Andre' Sent: Thursday, September 27, 2007 12:04 PM To: [log in to unmask] Subject: Re: [MSUNAG] Solder / Desolder tools On Thursday 27 September 2007 11:12:13 Michael S. Surato wrote: > This would not happen to be a repair for bad capicitors on GX 270s > would it? If so, Dell has extended their warranty on these systems once again. Oh? Do tell! As I understood it, the agreement was 'till Janurary 30th 2008. Is that incorrect? As an aside, have people at MSU encountered that problem? My spy inside Dell said that about 9 - 11% of those machines developed problems because of the capacitor debacle. None of my 270ish seems have ever had problems, but a friend who ordered several elsewhere had gobs of problems. --STeve Andre' Political Science