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The cost of outsourcing mail - is ads in the mail. The benefit to the outsourcer is income from scanning for hot words and putting in ads. if one puts ads in ten percent and charges $.001 per ad the outsourcer gets $1000. per million mails. How many mails does mail.msu.edu pass each day? Maybe we need to consider adding mails from potential employers or media companies. Or at least offer the option to students on an opt in basis. Yes, I know there are a LOT of reasons not to do that. ;-) One benefit of outsourcing is being left out of the current discussion. Permanent mail addresses. We can't offer that at present. Google, Hotmail, Yahoo, etc. can. Don Bosman Information Technologist Libraries, Michigan State University 100 Library East Lansing, MI 48824-1048 [log in to unmask] (517) 432-6123 ext 233 Fax (517) 432-8374