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Do we have permission to forward this to concerned faculty and staff?

/John Resotko

>>> Tom Davis <[log in to unmask]> 8/21/2007 12:38 PM >>>
FYI.  I just sent the following message to the Deans, Directors and 
Chairs list.  /Tom

>Date:         Tue, 21 Aug 2007 12:22:12 -0400
>From:         Tom Davis <[log in to unmask]>
>Subject: Recent Internet Outages
>To:           [log in to unmask] 
>
>Beginning late Wednesday, August 15, network users started reporting
>difficulty with Internet access:  on-campus users were unable to
>consistently reach the Internet and, similarly, off-campus users were
>unable to consistently reach the campus network.  Intermittent
outages
>persisted throughout the day Thursday and into Friday, at which point
>the network stabilized.  Another brief outage occurred this morning.
>
>Since the incident began, ACNS staff have been in in close contact
with
>MSU's Internet service provider, Merit Network, Inc.  Merit now
believes
>they have positively identified the source of these outages (which
also
>affected other Merit customers).  ACNS will continue to monitor the
>situation carefully and pursue an full understanding of these
outages.
>
>We understand that Internet access is vital to the MSU community and
are
>treating this situation as extremely serious.
>
>As always, current and historical information about service outages
is
>available at http://servicestatus.msu.edu   If you are unable to
reach
>this website, or if you have other questions, please call the ACNS
Help
>Desk at 517-432-6200.
>
>Tom Davis, Director
>Academic Computing and Network Services