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What "From" address are you sending the messages from? For a non mail.msu.edu mail server, do you have the BizHub IP address added to your white-list? I remember I had to setup the IP address in the "Allow Relay" and "White-List" properties in Exchange for the last one I had setup. Also, make sure the address you are sending from actually exists. I doubt mail.msu.edu will work; I don't think the BizHub supports any type of SMTP / POPd authentication. (the version of BizHub I was working with is 4 years old by now, so my info may be out of date). Good Luck! There is a company called CCS located in Lansing (off Roth Drive and Cedar), that have some really good expertise in the BizHub products... -Nick Kwiatkowski -----Original Message----- From: MSU Network Administrators Group [mailto:[log in to unmask]] On Behalf Of Cameron R. Williams Sent: Thursday, May 31, 2007 10:44 AM To: [log in to unmask] Subject: [MSUNAG] Konica Minolta BizHub scan to email question Does anyone here on campus use a Konica-Minolta BizHub multifunction printer/fax/scanner system? We have been having trouble with the "Scan to Email" function. No matter what SMTP settings I use, the scanned documents are not sent and I get a "No Relaying" type of error message as my only indication of what is happening. Any suggestions or troubleshooting clues would be helpful. It used to work flawlessly, but then the "no relaying" started happening, so I am wondering if something is slightly different on the mail.msu.edu servers that is preventing the Konica-Minolta from forwarding the scanned documents to msu.edu email addresses. Thanks in advance! Cameron Williams >-------------------------------------------------< < Cameron R. Williams > > Information Technologist < < Center for Global Change & Earth Observations > > Michigan State University < < 1405 S. Harrison Rd., 218 Manly Miles > > East Lansing, MI 48823 < < email: [log in to unmask] > > Phone: 517.432.4675 < >-------------------------------------------------<