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Couple of follow up notes: I was able to upgrade the firmware on the jet direct card, and finally, it works as it should. It has woken up every time, even in a deep sleep. I believe the latest firmware is only a month or so old, so for those of you who are still looking for a fix (I specifically remember someone asking me to share if I ever found a solution), give the firmware upgrade a try. http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj05999 Also, NOD32 has been upgraded to 2.7, an automatic update will be sent out sometime in December. Since switching a few months ago, we've been extremely happy, it has been fast, low footprint and excellent at detecting threats, including spyware. 2.7 goes even further, with enhanced rootkit detection and even more spyware detection. I highly recommend it, if you haven't already switched. I've ran across yet another computer that was "protected" with Norton only to find that it was infected with multiple infiltrations; I believe there has also been more vulnerabilities posted for Symantec products. http://www.eset.com/media/promo/NOD32_v27_highlights.html http://www.eset.com/products/index.php > We had a couple of the 4500CNs and they suffered similar problems. For > the longest time I had hoped that one of the firmware updates to the > internal JetDirect card would fix the problem. They didn't. > > > >