I'd like to gather some data, if I could. I'm looking to see what kind of average there is for the number of computer people places have to tend to their machines. If I could get the number of machines, number of servers and FTE of support folk for a department, that would be great. If you are willing, please send them to me ([log in to unmask]) and I'll post a summary to the list, removing identifying data. Thanks all! --STeve Andre' Political Science