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Folks,
I
recently received information from EDUCAUSE on a seminar: Security Boot Camp
for User Services & IT Support Staff.
Why
is my computer not working? How do I protect my personal information? What is
an effective password? What protections are necessary to keep my computer safe?
These are among the common issues that confront user services and IT support
staff personnel. As security has become a front-and-center concern of IT
departments and a common frustration for end-users, the support requirements
for help desks and IT support staff have emerged as a critical competency for
the central and departmental IT organization.
This
seminar will provide IT support personnel with an introduction to the common
cybersecurity issues that their organizational users will face. It will also
explore strategies and solutions for addressing user concerns and
organizational requirements for improving the security of information systems.
This seminar
will be held on September 26, 2005 in Madison Wisconsin. The cost is $225.00
for an EDUCAUSE member and $250.00 for a non member. The agenda and location
information is available at:
http://www.educause.edu/esem051
Debbie
_______________________________________________
Debbie Malcangi
Libraries, Computing & Technology
Training Program
ACNS - LCTTP Manager
602 B Computer Center
517-432-0456
Fax: 517-432-8059
Linking Current Technology to People