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A follow up on the printer issue. I did a printing cost analysis in a spreadsheet, and here are my numbers. These are based on the following assumptions: Using the best yield cartridges (usually the most expensive ones for a better price per page), Dell requires a drum change every 30,000 pages. HP1300 costs $9.62 per 500 sheets for toner. (Yield 4000 pages) Dell 1700 costs $8.16 per 500 sheets for toner and drum. (Toner Yield 6000 pages, Drum 30,000) HP 1012 costs $17.50 per 500 sheets for toner. (Yield 2000 pages, $69.99) Given the Dell 1700 is not that much more than the 1012, and is less than the 1300, the decision is pretty easy to make. (includes 3 year warranty). As another follow up for the Dell pricing issue, I notice that the cstore page has been changed to mention that if you see a pricing difference, to let the Cstore know, and the will match, which is helpful, as the MSU price for a Dell 1700 printer is $244, Home Price $218, Small Business is $288. Home and Education prices included a 3 year advanced exchange warranty. Small Business included a different type of warranty. Update: Even more weird. Going through Dell's general higher education link yielded a price of $186, which is even better than the MSU spring special price of $203.25 (same 3 year warranty). That's what we'll be faxing to the cstore on our requisition. As another follow up on warranty issues. A laptop we have was on international travel and was damaged. Even though I'm pretty sure I didn't specify complete care and gold support, it was on there, and the damage is covered, and the phone call was downright pleasant and not outsourced. In the future, I will be sure to specify complete care, and I have been satisfied with warranty repairs so far. Peter M. James Madison College Someone wrote: >I have recently purchased 5 Dell 1700 printers (including one as a personal >purchase for myself) and they have they have performed flawlessly. What more >can I say? They are relatively fast, produce good quality print and are >cheap. > > >