"MSU NetID passwords
were exposed; some customers need to reset passwords".
4/28/04, 12:50pm
update:
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An additional group of
individuals that had passwords exposed have been identified. These individuals
were ones that used the mail.msu.edu service from off-campus service providers.
Identifying and matching up these individuals was a longer process due to the
nature of the off-campus connection. These individuals are being notified at
this time and will have until 8am on 4/29/04 to reset their password or it will
be disabled. Text of this email is available at http://help.msu.edu/communications/
for verification. The wording of the email that was sent to customers was being
modified slightly to increase the chance that customers will believe it is a
valid message from MSU and not discard it.
Resetting passwords of disabled
accounts:
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For this event, the
Help Desk staff (517-432-6200) has the ability to provide PIN numbers (required
to reset disabled passwords) to any faculty or staff member that has had their
account disabled after their identify can be confirmed. Students who no longer
remember their PIN can click on "request my pin" at http://netid.msu.edu" for information on
obtaining their PIN.
Scott G. Thomas
Division Mgr, Client
Services
Academic Computing & Network
Services
408A Computer Center
Michigan State University
517-355-4500 x142
