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Each user has only one PIN, and ACNS will provide that to them when they request it (although I don't know the exact procedure they are using for that right now). Once the user has the PIN, he or she will be able to set a new password for their existing NetID. So, yes, they will keep their old email address. At 04:38 PM 4/26/2004, Cheryl Akers wrote: >I had at least one user notified after 3:00 who didn't see his change >password until after it was cancelled. What can I do? Forget old Pin >numbers. If we apply for a new one can he keep his same email address? >Cheryl > >Cheryl Akers, MS, CNA - [log in to unmask] >Microcomputer Support - Microbiology and Molecular Genetics >2228C Biomedical Physical Sciences >Michigan State University >East Lansing, MI 48824 > >517-355-6463 X1514 > --Chris ============================================== Chris Wolf Computer Service Manager Agricultural Economics [log in to unmask] Michigan State University 517 353-5017