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We've worked with the Study Abroad program to urge students who will be out of the country during spring semester to go ahead and upgrade from Pilot to mail.msu.edu BEFORE they leave the country. Since we're scheduling the Pilot shutdown for March, students would be well advised to upgrade before their departure, and make sure that any client issues are resolved. Example: if you are using an older version of Eudora that doesn't support SSL, you need to upgrade your client and verify it's working. While it should be technically feasible to upgrade from any location with good Internet access, some places overseas may lack high-speed connections for client downloads. Also in general it's nice to make changes when you are close to the help desk. This same logic applies to faculty who will be on sabbatical during spring, staff who will be on leave, etc. Computer support staff may want to send a similar message to faculty and staff in their colleges and departments. Thanks, /rich