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I had a user call the computer lab last week with the same thing. He was told it was a known problem. At 10:58 AM 3/20/2003 -0500, you wrote: >I called yesterday since I have several users with the same problem. >Problem for me has occured on a case by case basis. Some users get mail in >a timely fashion, others do not. Few get no mail at all. > >Response from the student on the CL help desk: no reports of anything wrong. > >-----Original Message----- >From: John Alan Valenti [mailto:[log in to unmask]] >Sent: Thursday, March 20, 2003 10:54 AM >To: [log in to unmask] >Subject: Slow Pilot > > >Several staff here in LIR jumped on me this morning complaining about Pilot >mail delivery. I've noticed that mail delivery has been sporadic for several >weeks - sometimes messages take more than 24 hours to show up in my mailbox. >And others are having the same problem. > >A few questions: > >* does the Lab know about this problem (I would assume so!) >* how soon until there is a fix >* is there anything we can do to help >* what should people's expectations be regarding mail delivery > >As an example: we have an student event today that was announced in email >yesterday. Sent to a list of about 100 students three times now, since none >of the students polled had seen the message yet. Typically in the past, this >type of message would have been 99% delivered within an hour. > > -jav Cheryl Cheryl Akers, MS, CNA - [log in to unmask] Microcomputer Support - Microbiology and Molecular Genetics 2228C Biomedical Physical Sciences Michigan State University East Lansing, MI 48824 517-355-6463 X1514