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On Mon, Oct 29, 2001 at 10:37:54AM -0500, Rob Neary wrote: I've been having more trouble than usual with users and bad print jobs lately, and it occurred to me there might be a software solution out there someone knows about... Does anyone have intelligent print queuing setup (LPR/LPD is fine) where the queue system knows that a job has "crashed" the printer more than once and shelves the job or just deletes it and sends an email to someone? The majority of these problems are caused by inexperience UNIX users, sending BIN to the printer, or just sending some massive ugly PS code that that particular printer can't handle... We use the software "magicfilter" as a pre-processor for the print job, with a LPRng (An enhanced LPR spooler) print system. It detects formats that are incapable of being printed and likewise can convert some formats to postscript (like PDF, JPG, etc.) if the system utilities exist to do so. If a job cannot be printed, email is sent to the user. Dennis Kelly Network Administrator College of Engineering Michigan State University