We will work with the individual to correct the situation.
Diane M. Mills
MSU Information Technology Communications and Marketing
Computer Center, 450 Auditorium Road, Room 220
East Lansing, MI 48824
517-432-7367
[log in to unmask]
@thequeenofspin#TeamMSUIT
On 11/23/15, 3:38 PM, "David McFarlane" <[log in to unmask]> wrote:
>And their assistance will amount to, "just delete the duplicate e-mails".
>
>-- dkm
>
>
>At 11/23/2015 03:30 PM Monday, Mills, Diane wrote:
>>On Saturday, November 21, 2015 MSU IT performed maintenance on
>>mail.msu.edu. A result of this upgrade has caused some individuals who
>>use
>>POP to receive duplicate emails. If you are affected, please contact the
>>MSU IT Service Desk at (517) 432-6200 and we will assist you.
>>
>>
>>
>>Diane M. Mills
>>MSU Information Technology Communications and Marketing
>>Computer Center, 450 Auditorium Road, Room 220
>>East Lansing, MI 48824
>>517-432-7367
>>[log in to unmask]
>>
>>@thequeenofspin#TeamMSUIT
>>
>>
>>
>>
>>
>>
>>
>>On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote:
>>
>> >Maybe the MSU mail team is deprecating POP3 support (and hasn't told
>> >anyone)?
>> >
>> >-- dkm
>> >
>> >
>> >At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote:
>> >>There are add ons for Outlook and Thunderbird to delete duplicate
>> >>emails. The bigger problem I saw is on Thunderbird where deleted
>> >>emails re-appeared in the Inbox.
>> >>
>> >>Jalal
>> >>
>> >>Jalal Jaleel
>> >>Computer Services
>> >>W.K. Kellogg Biological Station
>> >>Michigan State University
>> >>helpdesk: 269-671-2100
>> >>office: 269-671-2215
>> >>cell: 202-906-0748
>> >>
>> >>On 11/23/2015 1:49 PM, David McFarlane wrote:
>> >>>No, they can't. I just called, and they only said that something
>> >>>indefinite happened, it's fixed, and the only recourse that users
>> >>>have is to delete the duplicates. No further details.
>> >>>
>> >>>-- dkm
>> >>>
>> >>>
>> >>>At 11/23/2015 10:38 AM Monday, Murray, Troy wrote:
>> >>>>The MSU IT Service Desk could tell you what, if any, changes were
>>made.
>> >>>>
>> >>>>Troy Murray
>> >>>>Solutions Architect
>> >>>>Michigan State University (MSU) Information Technology
>> >>>>Hannah Tech Center (HTC)
>> >>>>4700 S Hagadorn Rd Ste 152
>> >>>>East Lansing, MI 48823
>> >>>>(e) <mailto:[log in to unmask]>[log in to unmask]
>> >>>>(p) <tel:517-884-3031>517-884-3031
>> >>>>(f) <tel:517-432-6680>517-432-6680
>> >>>>(w) <http://tech.msu.edu>tech.msu.edu
>> >>>>
>> >>>>
>> >>>>
>> >>>>
>> >>>>On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'"
>> >>>><<mailto:[log in to unmask]>[log in to unmask]> wrote:
>> >>>>
>> >>>>On 11/23/15 09:39, Bill Park wrote:
>> >>>>>Was something changed over the weekend with MSU mail? We're
>> >>>>>seeing a lot of users that are downloading mail via POP to a
>> >>>>>local client having all of their mail retrieved from the MSU mail
>> >>>>>server again creating a lot of duplicates in the inbox.
>> >>>>>So far we've seen this in Outlook and on iOS so it doesn't seem
>> >>>>>to be a problem with any specific client.
>> >>>>Yes, we've seen it as well.
>> >>>>
>> >>>>--STeve Andre'
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