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We will work with the individual to correct the situation. Diane M. Mills MSU Information Technology Communications and Marketing Computer Center, 450 Auditorium Road, Room 220 East Lansing, MI 48824 517-432-7367 [log in to unmask] @thequeenofspin#TeamMSUIT On 11/23/15, 3:38 PM, "David McFarlane" <[log in to unmask]> wrote: >And their assistance will amount to, "just delete the duplicate e-mails". > >-- dkm > > >At 11/23/2015 03:30 PM Monday, Mills, Diane wrote: >>On Saturday, November 21, 2015 MSU IT performed maintenance on >>mail.msu.edu. A result of this upgrade has caused some individuals who >>use >>POP to receive duplicate emails. If you are affected, please contact the >>MSU IT Service Desk at (517) 432-6200 and we will assist you. >> >> >> >>Diane M. Mills >>MSU Information Technology Communications and Marketing >>Computer Center, 450 Auditorium Road, Room 220 >>East Lansing, MI 48824 >>517-432-7367 >>[log in to unmask] >> >>@thequeenofspin#TeamMSUIT >> >> >> >> >> >> >> >>On 11/23/15, 3:20 PM, "David McFarlane" <[log in to unmask]> wrote: >> >> >Maybe the MSU mail team is deprecating POP3 support (and hasn't told >> >anyone)? >> > >> >-- dkm >> > >> > >> >At 11/23/2015 02:15 PM Monday, Jalal Jaleel wrote: >> >>There are add ons for Outlook and Thunderbird to delete duplicate >> >>emails. The bigger problem I saw is on Thunderbird where deleted >> >>emails re-appeared in the Inbox. >> >> >> >>Jalal >> >> >> >>Jalal Jaleel >> >>Computer Services >> >>W.K. Kellogg Biological Station >> >>Michigan State University >> >>helpdesk: 269-671-2100 >> >>office: 269-671-2215 >> >>cell: 202-906-0748 >> >> >> >>On 11/23/2015 1:49 PM, David McFarlane wrote: >> >>>No, they can't. I just called, and they only said that something >> >>>indefinite happened, it's fixed, and the only recourse that users >> >>>have is to delete the duplicates. No further details. >> >>> >> >>>-- dkm >> >>> >> >>> >> >>>At 11/23/2015 10:38 AM Monday, Murray, Troy wrote: >> >>>>The MSU IT Service Desk could tell you what, if any, changes were >>made. >> >>>> >> >>>>Troy Murray >> >>>>Solutions Architect >> >>>>Michigan State University (MSU) Information Technology >> >>>>Hannah Tech Center (HTC) >> >>>>4700 S Hagadorn Rd Ste 152 >> >>>>East Lansing, MI 48823 >> >>>>(e) <mailto:[log in to unmask]>[log in to unmask] >> >>>>(p) <tel:517-884-3031>517-884-3031 >> >>>>(f) <tel:517-432-6680>517-432-6680 >> >>>>(w) <http://tech.msu.edu>tech.msu.edu >> >>>> >> >>>> >> >>>> >> >>>> >> >>>>On Mon, Nov 23, 2015 at 7:36 AM -0800, "STeve Andre'" >> >>>><<mailto:[log in to unmask]>[log in to unmask]> wrote: >> >>>> >> >>>>On 11/23/15 09:39, Bill Park wrote: >> >>>>>Was something changed over the weekend with MSU mail? We're >> >>>>>seeing a lot of users that are downloading mail via POP to a >> >>>>>local client having all of their mail retrieved from the MSU mail >> >>>>>server again creating a lot of duplicates in the inbox. >> >>>>>So far we've seen this in Outlook and on iOS so it doesn't seem >> >>>>>to be a problem with any specific client. >> >>>>Yes, we've seen it as well. >> >>>> >> >>>>--STeve Andre'