Interesting that OSU went with outlook.com for their university email.
It's been a long time since I've tried supporting a Blackberry without
BES, but I do remember reading how Google and Yahoo had some
notification setup to speed up delivery to Blackberries. It wouldn't
surprise me at all if Microsoft had Outlook.com doing the same thing.
BIS pretty much has a 20 minute delay built in to anything else.
To work around this, you're probably looking at a few options:
1) Accept it for what it is. I throw this out there not as a serious
suggestion, but rather as a baseline.
2) Forward mail to a Gmail/Yahoo/Outlook.com account to get it delivered
instantly. Deliver outgoing messages from the Blackberry through
Exchange SMTP. Adds a layer of potential failure, but for a single user
maybe not the worst thing.
3) BES Express
4) Convince them to buy a Q10 or Z10 so they can use ActiveSync.
Outside of that, I've got nothing.
Good luck.
On 8/16/2013 7:09 PM, Kim Geiger wrote:
> Could it be something as simple as how often it is set to check the server for new mail?
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