Let me further expand upon Matt's solution. The problem only occurs
when using one of the two HTML editors. If composing messages in text
only mode, one *never* ran into the problem. I believe the problem
editor is the FCKEditor (the default), where the Xinha editor works
(or did work) fine.
Hopefully, this is a solution everyone can live with. :)
For the record, I use webmail all the time, but I use plain text mode
and rarely run into any problems when composing/sending mail.
Quoting Robert Kriegel <[log in to unmask]>:
> Interesting! Isn't the recommendation to turn compatability mode
> ON in the latest versions of IE to get IE to work with EBS? Or, can
> you say Sisyphus.
>
> bob
>
> Quoting Gary Schrock <[log in to unmask]>:
>
>> Matthew's solution here indeed has fixed the problem (and I was able
>> to go on another machine and turn on the compatibility mode and
>> reproduce the problem on the other machine). I'm guessing my faculty
>> member had managed to hit the little icon next to the address that
>> toggles the compatability mode on and off accidentally.
>>
>> Thanks,
>> Gary
>>
>> On Tue, Nov 20, 2012 at 1:12 PM, Matthew <[log in to unmask]> wrote:
>>> It's a problem with compatibility mode in IE, it has to be off. Next
>>> to the address bar there is an icon that looks like a broken piece of
>>> paper, this toggles it on and off. You won't have issues with other
>>> browsers.
>>>
>>> On Tue, Nov 20, 2012 at 12:57 PM, Gary Schrock <[log in to unmask]> wrote:
>>>> Ok, I've got a faculty member here that's been having some issues on
>>>> msu's web mail, although I suspect it's not really specific to that.
>>>> Pretty new computer, and the settings in IE are as far as I can tell
>>>> the default.
>>>>
>>>> Basically, she's getting bumped back to the login screen on
>>>> mail.msu.edu pretty frequently (as in, far too frequently to be an
>>>> inactivity timeout). It's not completely consistent on how it
>>>> happens, but often bringing up either the address book, or messing
>>>> with an attachment to a new email will cause it to happen. I was able
>>>> to get it to fail pretty consistently (but still not every time) if I
>>>> did a new message, put in a to address, go to the attachment section,
>>>> browse for a file and select it, then hit the update button on the
>>>> right. I'd say about 7 or 8 times out of 10 that would bounce me back
>>>> to the login screen (and it'll do it in my account too, not just
>>>> hers).
>>>>
>>>> Once we even got a message saying that the system didn't trust that we
>>>> were who we said we were.
>>>>
>>>> To me, obviously it seems like IE is losing some sort of session
>>>> variable, but like I said, it looks like IE is running with default
>>>> settings. And it's kinda of weird to me that it only seems to fail
>>>> about 7 or 8 times out of 10 when doing exactly the same thing.
>>>> Haven't had a chance to try it with another browser since it's the
>>>> only one she had installed, so I'll give that a try when I next get a
>>>> chance.
>>>>
>>>> Just kind of odd to me.
>>>>
>>>> Gary
>>>
>>>
>>>
>>> --
>>> Matthew Gregory
>>> Network Engineering
>>> IT Services
>>> Michigan State University
>>> 450 Auditorium Rd., CC 305
>>> East Lansing, MI 48824
>>> 517.432.7267
>>
--
Joe Besko Phone: 517.432.5335
Systems Programmer Fax: 517.353.9847
Michigan State University E-mail: jbesko(a)msu.edu
450 Auditorium Road
313 Computer Center
East Lansing, MI 48824-1042
|
